Details: At this level employees are assigned to perform a full range of maintenance and repair work on coaches and motor homes. Responsibilities will routinely involve repair or replacement of defective parts, troubleshooting and diagnosing complaints. Responsibilities may also be assigned for providing training and guidance to workers performing routine preventive maintenance work Duties of a level 1 technician Work independently or in a team environment with minimal supervision Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems Provide training, assistance, and mentoring of fellow coworkers Respect and care for the customer and their equipment Develop personal professional and technical skills on an on going basis Act as a worthy representative of Prevost at all times Foster teamwork and improved communications between sectors at all times Respect the rules and guidelines of the company Comply with the quality and safety standards of the organization. • Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers. Diagnose and repair customer equipment Complete documentation thoroughly and timely according to company requirements Maintain a clean and safe work environment on a continuous basis Verify the materials and equipment used in compliance with ISO guidelines Knowledge, Skills & Ability: Pass required aptitude test Basic troubleshooting and diagnostic abilitiesEducation & Experience:3 years of qualified mechanical experience substituting one year of related technical training for a year of experience Minimum Requirements: Possess comprehensive set of tools requires to perform function of a level 2 technician Ability to read and write Volvo Group North America is an Equal Opportunity EmployerE.O.E./M/F/D/V
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