Details: The incumbent's primary job responsibility will be the supervision of an assigned account or multiple small accounts, and the Account Supervisors assigned to each account. Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, and orientation/training of staff, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost effective manner.Control expenses within area of responsibility. Evaluate and justify supplies, equipment, and purchases, as needed. Maintain records and statistics for administrative and regulatory purposes. Plan, organize, direct, coordinate, and supervise functions and activities of the department. Establish work standards and work flow. Establish and maintain effective lines of communication with the client and facility personnel to ascertain that their needs and requirements as related to the facility management contract are being satisfied. Ensure compliance with all regulatory agencies. Maintain an environment that is in sanitary, attractive, and orderly condition. Ensure that environmental procedures are being followed. Demonstrate and promote GCA culture, values, and management philosophy. Proactive in the achievement of the facility goals and objectives.
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